and the guy who received it says it is faulty as it "plays too slow" and "there are marks on the top" and "the ariel is a little dented" ! And he will cancel his purchase via his credit card

Did I misrepresent this radio?

http://www.ebay.com/itm/290822...id=p3984.m1560.l2649

I think you can see it's a 240v AC unit

and it has wear and tare

I don't think he has a case for "not as described"

He's asked for my home address to return - but I've just told him to try and reverse the charge - as I will dispute

He's a dumb arse for not reading the description or not checking the photos

or should i be concerned?

don't see how he can argue over the cosmetics...the photos are really clear

if it were a uk non-ebay deal then he'd have zero comeback unless it wasn't as described as thats the only statutory right someone has with a private deal, don't know about US tho

only for the cassette playing a bit slow  

The text is clear & your picture's in are in your favor

Surely he can't cancel his purchase unless he returns it to you? That is better known as theft! Ask him to make a video of it 'playing slowly' and see for yourself because if it is doing so I would say he has every right to return it for a refund. He will probably not bother, and is more than likely trying it on.

looks like a honest enough listing to me nick ,  ebay is getting worse to many people trying it on if the deck was playing fine why would it all of a sudden start playing slow ?   tell him to return it mate .

this is why i dont sell much via ebay.

i think your listing is spot on and like traveler says the only thing he can gripe about is the slow deck.

i would have said no returns sold as seen etc,

some people expect new stuff when its a thirty year old bit of kit

Texts looks  pretty direct to me, "In super used condition" and pictures look clear as day, you can clearly see the wear. More likely a idiot that fail to take the time to read the whole entire listing and overpaided for it.

Did ariel have a dent and cassette ran slow?

Radio pics and description are spot on, the tape deck speed can be easily enough adjusted. Offer him a slight refund ($50?), and he can take it somewhere to get the deck speed adjusted to his liking. His other complaints are irrelevant.

Good luck with the buyer, hopefully he will see the wisdom in working with you and be happy with his purchase.

i think you guys miss the point

he is trying to run a 240v machine off of 110v - of course the deck will turn slow!!!

for a while I added all the 7900 that showed up on ebay to my watching list. I wanted one too bad, that's it  I remember adding yours to the list too (although I didn't realized that you were the seller). Not even for a second I thought that the box was misrepresented. To me it was crystal clear that "In super used conditions", plus pics, didn't mean exactly mint. The one who bought it and now ask for refund is either a fool or a knave

I seen that but thought surely he is not stupid,

the thing would be toast if you mucked about with the wrong voltage...?

you serious???? i mean: he serious???

nick

tell him to stick it up his ass! i would

Shock the radio even works at 110v, he really f##k up their.

I would tell him since he clearly fail to read the listing, that sure you take it back, but he has to cover original and new shipping costs and a 15%-20% fee. 

Sorry to hear all the headache.. evilbay full of it nowadays.  On a side note for future I have gone to taking a video of the Walkman am selling with daily newspaper showing date clearly in video SAME time as player running just fine.  I ship out the same date as the newspaper and video.  Thus if any jerk wants to say it does not work properly I have the video as absolute proof then only recourse is damage during shipping which I force buyers to get postal insurance at value of item sold.   

this is my NEW must do for all ebay transactions

Too many retards out there. Clever idea J E, but shame good sellers like you have to do it

i've sold 10 boxes this month - this is the FIRST complaint

and it's a div who approached ME with an offer outside ebay - and being after cash I said yes (like a dolt)

Its plainly obvious nick your a conman

only jokin.............the guys an ass.......like most who try it on on the bay.....tell him to f off

Sadly it's very much a free-for-all if you decide to sell outside of eBay.  You, as you've found out, don't have much protection other than to appeal to the guy's sense of fair play.  My advice would be to calm the situation down and offer the guy a small (but relevant) discount/refund.  I know it goes against your better judgement but the alternative will be a total refund for a potentially buggered box, plus shipping (2X), plus a lot of loss of face.  

If it's likely he's buggered it up with the voltage then you need to somehow communicate this to him & hopefully he'll understand, but if he's done this but doesn't want to admit it then you need to politely suggest that this is what he's done. 

As soon as exchanges get angry then no good will result, you need to remain calm and be nice, sadly it's the only way.

Sorry to hear a deal like this go south CB

My take on this is like AO stated

"My advice would be to calm the situation down and offer the guy a small (but relevant) discount/refund.  I know it goes against your better judgement but the alternative will be a total refund for a potentially buggered box, plus shipping (2X), plus a lot of loss of face. 

If it's likely he's buggered it up with the voltage then you need to somehow communicate this to him & hopefully he'll understand, but if he's done this but doesn't want to admit it then you need to politely suggest that this is what he's done.

As soon as exchanges get angry then no good will result, you need to remain calm and be nice, sadly it's the only way."

It'll also go along way in helping your case in a formal dispute (should it come to that).

How he missed the voltage is beyond me......I fear for mankinds' survival when stories like this surface.

he's told me he tried it "in his car"

and he nos(sic) the difference between 110 and 220 v AC

he sounds like a right Berkshire Hunt

he sounds like a right Berkshire Hunt          he does that .

ha ha good old Arthur D, can't beat a bit of minder

George Cole used to live in my town

right miserable bleeder

"OI ARFUR!" we used to shout - and did he ever smile or wave back?

Sounds to me like he was trying it on 110v....what a cupid stunt...tell him to buy a step down transformer nick....available on ebay

You never mentioned that he attempted to plug it into 110.....

How does the deck run on batteries?

I think many here have given solid advice. Sell to those you know outside of Ebay, but that's it.

Sorry to hear this continues to be an issue. At least he can't trash your Ebay feedback.

It was not misrepresented at all. The marks and the dent are visible in the pictures. Sounds like buyer's remorse. If he wants to return it, you might want to take him up on that and count your blessings. Then try selling it again. Of course there is the risk that it comes back smashed.

From: badgers-mount
To: xxxxx
Subject: Re:  xxxxx has sent a message
Sent Date: 13-Dec-12 00:32:00 GMT

From: badgers-mount

ROFL

i'm not gonna bother replying

I think he was trying it on - and he was busted

Agree, I'd be surprised if he takes it further. Nice one Claret.

looks like he was trying it on,

good on you mate for not caving in and giving him a refund,

grasping people like that probably have difficulty in paying for anything and try it on all the time...

glad it WASN'T through eBay -they ALWAYS back the buyer

*phew*

glad its sorted ,  it used to be the seller that ebay backed not anymore as you say  .

If it thur Paypal, he can still do reverse payment and put a claim in. The only way he can't, if payment was sent as gift, as it very hard to at that point.